Product help
Start with the quick answers below. The product has no account, upload history, or server copy of your work for support to retrieve.
Use a UTF-8 plain-text .txt or .md file with no more than 500,000 characters or 2,000 non-empty lines. PDF, DOCX, scans, and binary files are not supported. You can also copy the relevant plain text and paste it into the comparison tool.
The comparator normalizes case, common whitespace, punctuation, and leading numbering. If the normalized text matches, it reports no content difference. Check the source documents for formatting or context that may still matter.
That may be intentional. Amendments often omit unchanged clauses, so omission alone is not treated as removal. Replacement or superseding language is reported as a changed requirement. The explicitly removed category is reserved for direct delete, remove, omit, or strike instructions that can be tied to the baseline.
The comparison may have findings in other categories. Clear the active filter or select All findings to return to the complete review list.
Check whether your browser blocked automatic downloads, then try the Markdown or CSV export again. Keep the tab open until you confirm the file is saved.
The current product intentionally stores no document content or history. A refresh, closed tab, or browser crash can discard inputs and results, and Odvero cannot recover them.
Still blocked?
Describe the behavior and technical environment. Do not include document text, attachments, confidential details, or screenshots that reveal them.